We can’t wait to read your message. A member of our team will get back to you shortly to answer any questions you have.
We believe in transparent pricing, always!
Our team won’t try and upsell you on the job, and nor will we sneak any extra fees or charges into your invoice without you knowing. After all, the proof is in the pudding – an outstanding service speaks louder than any sales tactic.
Let us solve your bathroom problems,
so you don’t have to.
‘Superb job. I would be happy to recommend any time. The house was as clean as a whistle afterwards.’
‘I highly recommend We’re All About
Grout. It was a
friendly, professional experience from both Leif and Keryn. The repairs to my tiles were done beautifully and the communication about what was being done throughout the repair process was great. Don’t hesitate to call these guys when you need work done.
‘’A lovely, nice, neat, tidy job by We’re All About Grout. The quotation process was quick and efficient, and staff were very professional. I am extremely happy with the work completed.
Leaking showers are not only frustrating on a day-to-day basis but can cause serious damage to your bathroom if left unchecked! Unfortunately, insurance companies won’t accept a claim for water damage and can leave you footing the bill, unless your silicone is regularly maintained….but who has time for that?
When you join our VIP Silicone Club, we aim to take that headache off your shoulders. Inside our monthly subscription service, we will replace your silicone annually – all while you sit back and relax. Our superstar team will maintain the look and integrity of your bathroom year-round, so you don’t need to worry about a thing…
So if you’re tired of dealing with the aftermath of your shower leaking, or simply want to stop worrying about
a leak occurring and ruining your home… and you just don’t want to waste time dealing with it, apply for our VIP Silicone club. You’ll be blown away by how transformative it’ll be for your home (and peace of mind).
This Privacy Policy applies to all personal information collected by
‘Were All About Grout’ via the website located at:
www.wereallaboutgrout.com.au
www.wereallaboutgrout.com
www.wereallaboutgrout.com.nz
www.wereallaboutgrout.com.uk
1. What is “personal information’?
(a) The Privacy Act 1988 (Cth) currently defines ‘personal information” as
meaning information or an opinion about an individual or an individual who
is reasonably identifiable:
2.What information do we collect?
(a) The kind of personal information that we collect from you will depend how you use the website. The personal information that we collect and hold about you may include:
3.How we collect your personal information.
(a) We may collect your personal information from you whenever you input such information into the website
(b) We also collect cookies from your computer which will enable us to tell when you use the website and also help customise your website experience. As a general rule, however, it is not possible to identify you personally from our use of cookies.
4.Purpose of collection
(a) The purpose for which we collect personal information is to provide
you with the best service experience possible on the website.
(b) We customarily disclose personal information only to our service providers who assist as in operating the website. Your personal information may also be exposed from time to time to maintenance and support personnel acting in the normal course of their duties.
(c) By using our website, you consent to the receipt of direct marketing material. We will only use your personal information for this purpose if we have collected such information directly from you, and if it is material of a type which you reasonably expect to receive from us. We do not use sensitive personal information in direct marketing activities. Our direct marketing materials will include a simple means by which you can request not to receive further communications of this nature.
5. Access and correction
Australian Privacy Principle 12 permits you to obtain access to the personal information we hold about you in certain circumstances, and Australian Privacy Principle 13 allows you to correct personal information subject to certain exceptions. If you would like to obtain such access, please contact
us as set out below.
6. Complaint procedure
If you have a complaint concerning the manner in which we maintain the privacy of your personal information, please contact us as set out below. All complaints will be considered by Leif Thomas, an we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.
7. How to contact us about privacy
If you have any queries, or if you seek access to your personal information,
or if you have a complaint about or privacy practices, you can contact
us through the following:
leif@wereallaboutgrout.com.au or contact Leif Thomas on
0402 52 19 52.
